Before booking
Event Terms and Cancellation Policy
Event-specific terms should be shown before a booking is confirmed.
TEMPLATE: set event-specific terms before ticket sales. The organiser should publish concrete refund, cancellation and participation terms on each event listing before registration opens.
Registration and payment
Explain when a booking is confirmed, accepted payment methods, fees and ticket transfer rules.
Changes and cancellation
State participant cancellation/refund policy, organiser cancellation or postponement process, and how attendees are notified.
Participation and safety
Describe age eligibility, participant responsibilities, activity-specific risks, equipment and emergency arrangements. Obtain legal review for waivers.
Accessibility and conduct
Explain how to request access arrangements, expected conduct and how to raise an event concern.
Photography and video
Link the event photo/video notice and explain opt-out or contact process.
Event-specific details
Show venue, schedule, inclusions, exclusions and event rules before purchase.